Cigna’s Employee Assistance Program (EAP) offers a comprehensive suite of services designed to support the mental, emotional, and work-life balance of employees and their families. With features like 24/7 access to behavioral health support, legal and financial consultations, and online resources, this program enhances well-being and productivity. Discover how Cigna’s EAP can transform workplace health and satisfaction.
Understanding Cigna’s Employee Assistance Program (EAP)
Cigna’s Employee Assistance Program (EAP), known as Confide Behavioral Health Navigator SM, is a comprehensive service designed to support the mental, emotional, and work/life balance of employees and their household members. This program offers personalized, concierge-level service to help individuals address personal issues and achieve a better life balance (source). The EAP provides a wide range of services, including 24/7 phone access for behavioral health issues, referrals for in-person counseling, legal consultations, financial services, and assistance with work-life balance, child care, and senior care (source).
Key Features of Cigna’s EAP
One of the standout features of Cigna’s EAP is its accessibility. Members can access services through multiple channels, including phone support and the myCigna.com portal, ensuring that help is always available when needed (source). The program also includes access to Talkspace®, a virtual behavioral health platform that allows members aged 13 and up to connect with licensed therapists or psychiatrists online, via video, or through text, enhancing accessibility to mental health support (source).
Additionally, Cigna’s EAP offers a variety of online resources covering topics such as emotional well-being, family and caregiving, health and wellness, daily living, and disaster preparedness. These resources are designed to help members navigate life events and maintain overall wellness (source).
Benefits of Cigna’s EAP
Cigna’s EAP is not only beneficial for employees but also for employers. The program is designed to improve employee health outcomes, enhance company reputation, and attract prospective employees by demonstrating a commitment to employee well-being (source). The EAP services include telephonic and face-to-face mental health support, counseling in multiple languages, and behavioral coaching such as online Cognitive Behavioral Therapy (CBT) and mindfulness programs (source).
Moreover, the program has a high satisfaction rate among users, with 97% overall satisfaction, 95% reporting improved stress management, 94% achieving better work-life balance, and 87% experiencing improved attendance at work (source). Integrating EAP with medical and behavioral benefits leads to significant health outcomes and cost savings, including a 24% reduction in avoidable ER visits and a $193 per member per year medical cost savings when benefits are integrated with Cigna Healthcare (source).
Why You Should Learn More About Cigna EAP Services Today
Exploring Cigna’s Employee Assistance Program (EAP) can provide valuable insights into how comprehensive support systems can enhance employee well-being and productivity. With its wide range of services, including mental health support, work-life balance assistance, and financial and legal consultations, Cigna’s EAP is a vital resource for both employees and employers. Understanding the benefits and features of this program can help organizations foster a healthier, more supportive work environment, ultimately leading to improved employee satisfaction and retention. By learning more about Cigna’s EAP, individuals and companies can take proactive steps towards better mental health and overall wellness.