How to Choose Medical Billing Software
Whether you are a medical office or own a medical billing business, choosing the right medical billing software is an important decision to make. There are some questions, regardless of your situation, that will help you choose the best medical billing software and programs for your needs.
Make a list of what you need from your medical billing software program. How many physicians are you serving? Do you need a program that serves multiple practices? Do you need a medical billing program that integrates practice management software?
Begin reviewing and interviewing makers of medical billing software programs. Make a list of your questions so that you can compare products and prices. Get price quotes in writing.
Choose a web based medical billing software program if at all possible. Web based billing software houses your data on their own servers, and accessible from any computer in case your system crashes. In an age with ever changing technologies, it may be difficult to keep one office system current with a software program. If that software program or computer crashes, long down time can be expected. When patient data is stored by a reputable company housing hundreds of physician data, their business is to keep your data intact. Many companies offer web based medical billing software, often less expensive than older programs that need to be installed on networks.
Ask about the tech support, how often it takes for calls to be returned, and if consulting and training is available.
Obtain a free trial or training on medical billing software before purchasing. Customer reviews are helpful also, but using software and deciding if it works with your level of training and needs is what will make it right for you.
Ask how data will be handled if and when you no longer use the program. If you decide to close or sell your practice or business or use a different program, how is the data maintained or exported and at what cost? Make sure you ask all your questions and read your contract completely before purchasing medical billing software.